Reference

Privacy policy for Indonesia account data

Q: Who do I contact if I lose access to my phone?

Email privacy@awanbet.club or use live chat from 09:00 to 23:00 WIB. We will verify ownership through account details before changing contact data or discussing records linked to the lost device.

Privacy controls sit beside your account setup, wallet checks for DANA, OVO, GoPay and QRIS, and records from rooms such as Sic Bo, Big Bass Bonanza and Crash…

Account data scopeCookie choicesDANA record handlingQRIS wallet privacy

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How our policy covers local rails

awanbet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy starts at registration: we ask for the details needed to create your account, verify wallet activity, secure access, and respond when you contact us. We connect transaction records to DANA, OVO, GoPay and QRIS so deposits, reversals and wallet checks can be matched to

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the right account without exposing more data than the operation needs. Access and eligibility depend on local law and are available only where local law permits. We may keep login timestamps, device signals, cookie choices, game session records and support transcripts to protect your account and
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handle disputes. We do not sell your personal data. When a service provider helps with payments, fraud checks, hosting or messaging, we share only the details needed for that task and require them to handle it under privacy duties.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Support paths for privacy requests

Privacy questions should reach a person who can check account records, not a generic inbox.

ACCOUNT CARE

How we protect your account records

Good privacy handling is operational, not just legal wording. We separate account profile data from wallet transaction records where the workflow allows it, log staff access to sensitive panels, and keep device…

Account data we collect

We collect registration details, contact fields, login timestamps, wallet references and game-session markers. For rooms like Fishing God or Super Bingo, the record links activity to your account without publishing personal details.

Payment record privacy

DANA, OVO, GoPay and QRIS records are used to match deposits, reversals and wallet checks. We store reference codes, amounts, times and status messages, not your wallet password or full device wallet access.

Cookie and device signals

Cookies help keep you signed in, remember language choices and flag unusual login patterns. On Android or iOS, you can clear browser cookies from settings, then log in again to reset the session.

Security checks

When a login looks unusual, we may compare device type, IP area and recent wallet actions. This helps us slow down account takeover attempts before anyone can view profile or transaction records.

Retention choices

We keep records for account operation, dispute handling, security checks and legal duties. If you close your account, some records may remain for a required period, while marketing contact data can be removed sooner.

Change requests

Open Account, then Security, then Privacy Request to ask for correction or removal. If you cannot access the account, email [email protected] and include the phone or email tied to it.

Privacy questions before you join

Before you open an account, you should know what we collect, why it is needed, and how you can ask us to correct or remove records. These answers focus on privacy handling for account setup, wallet checks, cookies, game-session logs and support contact. If your question involves eligibility, local law decides whether access is available.

We collect the details needed to create and protect your account, such as contact fields, login records, device signals and wallet references. We also keep support messages when they relate to privacy, security or transaction checks.

No. We use payment reference details such as time, amount, status and transaction code to match your wallet activity. We do not need your wallet password or full wallet access to process account records.

Log in and go to Account, Security, then Privacy Request. Tell us which record looks wrong, such as phone number, email, wallet reference or login detail, and we may verify you before making changes.

Cookies keep your session active, remember basic preferences and help detect unusual access. You can clear cookies in your browser settings, but you may need to log in again and confirm account access.

Retention depends on the record type. Profile data, wallet references, support transcripts and security logs may be kept while needed for account operation, disputes, security checks or legal duties that apply locally.

Game-session records can show account activity, timestamps, stake references and result status. They help us answer disputes and security questions, but they are not displayed publicly with your personal identity.

Email [email protected] or use live chat from 09:00 to 23:00 WIB. We will verify ownership through account details before changing contact data or discussing records linked to the lost device.

Privacy policy for Indonesia account data

Support paths for privacy requests

How we protect your account records

Account data we collect

Payment record privacy

Cookie and device signals

Security checks

Retention choices

Change requests

Privacy questions before you join

01 What personal data does awanbet collect when I open an account?

02 Does awanbet see my DANA, OVO, GoPay or QRIS password?

03 How can I ask to view or correct my account data?

04 Why are cookies used on awanbet.club?

05 How long do you keep my privacy records?

06 Do game sessions like Sic Bo or Aviator appear in my privacy record?

07 Who do I contact if I lose access to my phone?

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